Frequently Asked Questions

Contact us by phone or email to check availability and choose a unit size. Once confirmed, we'll arrange your storage agreement and get you set up with gate access.

Customer access is from 6am to 10pm, 7 days a week.

We have seven unit sizes ranging from 14m² to 58m². See our Pricing page for a full breakdown of sizes and rates.

Yes. Our roller doors are up to 3.6m high and 3.4m wide, so most caravans, boats, and RVs can be accommodated. Please check with us if you have a larger vehicle.

The facility is built with solid concrete block construction. Security features include security cameras, automatic security gates, and a fully fenced perimeter.

Entering your PIN or access card at the front gate disarms your unit's alarm and powers your unit's door. You then have 15 minutes to open it — if it isn't opened in that time, the power disconnects and the alarm re-arms, and you'll need to return to the gate and re-enter your PIN or access card. When leaving, enter your PIN or access card at the exit keypad to re-arm your unit's alarm and disconnect power. If you exit having closed your units door without keying out, your unit stays powered and unsecured for 30 minutes before automatically detecting the unit's door as closed and re-arming. See our Facility Rules for full details.

Most of our doors are access controlled with your choice of PIN or access card. There are 3 manual door units that require a padlock.

We cater for household furniture and belongings, business inventory and equipment, vehicles, caravans, boats, and general goods.

Hazardous or flammable materials, perishable food, living animals or plants, and illegal goods are not permitted. See our Facility Rules for the full list.

We require 14 days' written notice to vacate your unit.

Yes, there is an onsite toilet available for customers.

21 Sir John McKenzie Avenue, Yaldhurst, Christchurch 8042 — at the intersection of State Highway 1 and State Highway 73, approximately 15 minutes from the city centre and close to Christchurch Airport.

Call us on 0800 MY UNIT or email [email protected]. Enquiries are monitored Monday to Sunday, 8am–5pm.